Reduce subscription delays, secure document checks, and assist your teams in validating customer files before service activation.
Sky GenAI automates document analysis of subscription folders by identifying required pieces, extracting useful data, and flagging anomalies that need human review.
Telecom operators handle large volumes of daily subscription requests for mobile, landline, internet, and business plans.
Before activation, teams must verify that the dossier is complete, the documents provided are legible, and the submitted information is consistent. Manual checks slow down onboarding, generate back-and-forth client emails, and heavily strain back-office teams.
Understanding document processing failures and how AI eliminates them.
Supporting documents are sometimes missing, illegible, or unusable.
The same checks are repeated for every single new subscription.
Supporting documents come from different formats, sources, and qualities.
Certain documents may be forged, altered, or inconsistent.
Each additional check can delay the activation of the line or service.
A structured verification flow powered by document intelligence from ingestion to activation.
Sky GenAI automatically recognizes the nature of files: ID card, utility bill, contract, or form.
The platform verifies that all required documents are present before sending the dossier to teams.
Key data needed for validation is extracted and structured: identity, address, contract details.
Information from different documents is reconciled to identify mismatches or missing fields.
From document submission to service activation.
Documents submitted by the client are integrated into the subscription process from existing channels.
Sky GenAI automatically identifies IDs, proof of address, subscription forms, or contracts.
The system validates that the customer folder contains all necessary items to open the account.
Identity, address, contract plans, and signature areas are extracted and structured.
Customer details are cross-referenced across documents to detect discrepancies.
Folders presenting alterations, edited metadata, or mismatches are flagged for review.
Teams keep the final approval control before service activation. All checks are fully logged.
Accelerate operations with specialized document automation solutions.
Automated document handling compresses multi-day registration times to seconds.
Automated completeness checks flag missing proofs at intake, minimizing customer drop-offs.
Verify document consistency and detect alterations earlier with custom RegTech rules.
Absorb seasonal subscription spikes without increasing back-office staff.
Ready to eliminate manual checks and accelerate customer onboarding?