Banking · Right of Communication

Respond to information requests with speed and control

Automate the processing of communication-rights requests — from authority demands to GDPR access requests — with full compliance and traceability at every step.

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Business Context

Information requests are a legal obligation —
and an operational burden

Banks regularly respond to information requests from tax authorities, judicial bodies, regulators and customers exercising GDPR data rights. Each carries a legal obligation to respond accurately, on time and with full documentation.

The challenge is operational. These requests are heterogeneous — varying in scope, urgency and the systems involved. Responding manually is slow, resource-intensive and prone to inconsistencies — creating exposure where it's least acceptable.

Sky GenAI structures, validates and prepares regulatory information requests in real time — so compliance and operations teams respond faster, with consistent controls across every request type.

Authority_Request_GDPR.pdf
Sender: Parquet de Paris · CRPC §65-2
Judicial
Deadline: 72h · Received 14:22 · Remaining 61h 34min
1
Request classified Judicial order
2
Legitimacy verified Valid authority
3
Data extraction & filtering In progress
4
Dossier compiled & transmitted Pending
Accounts (3) Transactions (12) KYC record Third-party data Excluded by scope

Key Challenges in Communication Rights

Heterogeneous requests, tight deadlines and high compliance exposure.

Heterogeneous request types

Authority demands, judicial orders and GDPR access requests each follow different rules, timelines and formats — hard to standardize without automation.

Multi-system data extraction

A single request often requires retrieving data from several internal systems — accounts, transactions, contracts, KYC — with no unified workflow.

Legitimacy & compliance checks

Before anything is shared, the validity of the request and the data to be transmitted must be checked against applicable legal constraints.

Tight response deadlines

Regulatory and legal timeframes leave little room for delay — missed deadlines expose the institution to sanctions and reputational risk.

How Sky GenAI Automates Request Processing

From intake and classification to a sign-off-ready dossier.

Step 01

Request submission

Incoming requests — from regulatory authorities, judicial bodies or individual customers — are submitted to the platform, initiating automated intake and classification.

Step 02

Classification & legitimacy check

Sky GenAI identifies the nature and legal basis of the request, verifies the legitimacy of the requesting party and determines the applicable response framework.

Step 03

Multi-system data extraction

Relevant information is extracted and consolidated from all required internal sources into a unified response file.

Step 04

Compliance validation & filtering

The data to be communicated is checked against legal constraints, with automated anonymization or filtering applied where required.

Step 05

Structured dossier preparation

A complete, structured response dossier is assembled — documents, data extracts and validation records — ready for review and sign-off.

Controlled, Compliant, Auditable Responses

At any volume — with systematic controls at every stage.

On-time
Regulatory & legal deadlines
100%
Legitimacy & compliance checks
Unified
Multi-system data extraction

Faster response times

Automated extraction and preparation significantly reduce the time required to respond to regulatory and legal requests.

Consistent compliance

Legitimacy checks, data filtering and anonymization rules are applied uniformly across every request type.

Reduced operational load

Automation handles the time-consuming steps of data retrieval and preparation — freeing teams to focus on validation and sign-off.

Lower regulatory risk

Systematic controls at every stage reduce the likelihood of incomplete, incorrect or unauthorized data transmission.

Structure and control for
regulatory obligations

See how Sky GenAI helps banks respond to authority requests, judicial demands and GDPR access requests faster and more consistently.

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